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Shipping Info by Scentual Goddess

Currently Scentual Goddess is shipping to the United States only.  

 

When will my order arrive?

Normal turnaround time for you order is 3-7 business days.  Sometimes I get things out quicker.  But I'm currently still a one-woman shop and make everything myself, so it all depends on the day.  

I try to keep a small stock ready-made so I can just grab & ship your products immediately.  But some days I get a bunch of orders for a certain thing and have to stop and make more.  I swear there's what I call "medicine of the day" where a certain item is just suddenly energetically called to many people at once.  Something will sit for a couple weeks without sales and then BOOM! everybody wants it all on the same day, lol.  I stopped trying to plan for it a long time ago, because there is no rhyme or reason. I just go with the flow. Or sometimes I get struck by a bolt of creativity and dive into creating new products and don't come up for air for a couple days. Occasionally I have to take my kids out of town for sporting events and dance competitions.  

That's why I just say 3-7 days and figure you'll be happy if it's sooner :)  I'm looking to bring in a beautiful soul to help me with shipping, so these problems stop, but the right person hasn't come along just yet.  

 

How will my order arrive?

I ship daily from Michigan via USPS.  Depending upon the weight of your package it will go either First Class or Priority Mail.  Anything over 1 lb automatically goes Priority Mail.  

 

Returns

If you are unsatisfied with any product, you may contact us within 14 days of delivery for instruction on how to return the products for a full refund. Products must be in unused, like new condition.  No returns on custom orders.

If you receive an item that is damaged during shipping, please contact us so that we can send out a replacement.

Send inquiries to julie@scentualgoddess.com